Refund policy

Return & Refund Policy
At puroharvest, we ensure that all items are carefully checked before dispatch. Please read our policy regarding returns and refunds below:
 Damaged Packages Only: We accept returns or issue refunds only if your package or product is received in a damaged or defective condition.
 Proof Required: To be eligible for a return or refund, you must notify us within [24 hours] of receiving the order and provide clear photos or a video showing the damaged package and item.
 Non-Refundable: We do not accept returns, exchanges, or offer refunds for any other reasons (including change of mind, incorrect selection, or personal preference).
If your package arrived damaged, please contact our support team immediately at [ puroharvest@gmail.com/ +971 55 125 1287 ] with your order details